All sales are final. Defective product can be returned to The Boys Silver for an exchange or credit at the full value of the original purchase.
Exceptions to Refund: The returned item must be in original condition; has not been altered, abused, re-sized, damaged, re-cut, or replaced with a different stone(s) or materials other than the ones we mailed to you.
We cannot accept returns on items that have been engraved.
*You are required to inspect your order immediately and notify us (within 5 business days) if there is any damage to an item, or if you received an incorrect item.